This feature is for the Google Account users.
Google Apps Account users can refer to the CRM for Google Apps Users
The CRM for Google makes it easier for your business to collaborate, communicate and share information, all in a single, centralised place. If you are using Google Contacts and Google Calendar, you can now synchronize contacts and calendar between the CRM and Google. Using the mail Add-on, you can also configure your Gmail account within the CRM and get all the incoming and outgoing customer emails associated to the records.
The table below provides details on the various features, their availability in the CRM Editions.
Feature | Description | Availability in the CRM |
Synchronize Google Contacts | Schedule synchronization of contacts between the CRM and Google Contacts. | All CRM users can sync contacts |
Synchronize Google Calendar | Schedule synchronization of calendar events between the CRM and Google Calendar. | All CRM users can synchronize Calendar entries |
Google Ads Integration | Import your Ads marketing investments into the CRM to see which keywords and campaigns are responsible for each offline sale and export the CRM sales data into Ads to optimize your bids and budgets better. | Users with administrator permission can set up the integration. |
Configure Gmail (Using Mail Add-on feature) | Configure Gmail within the CRM and associate incoming and outgoing customer emails to CRM records | Users with Mail Integration permission in their profile. |